with scalable tech-ed & support services from MDC
Our technical educators have conducted over 10,000 training sessions. We focus on how healthcare professionals learn and can provide the training needed to make sure your customer is ready to start using their newest point of care test in as little as a week.
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We've conducted over 10,000 remote training sessions for IVD makers, helping them speed up implementation and free up their sales and technical support teams.
You can decide when and where to deploy our scalable tech-ed services. We can help your new customer secure early process consistency with their new test before or during implementation.
Maximize the effectiveness of your sales team by freeing them up to focus on their sales funnel.
We'll take care of the end-user training, documentation, and help the site get ready to launch your point of care test.
Over 30 years of experience in the diagnostics and medical device industry, guiding clients entering the market and routine clinical use.
We provide Regulatory Affairs, CRO Services, Quality Systems, and Marketing support for IVDs
Setup A CallDevelop super-users who will help to expedite implementation, train the team, leverage customizable features, manage QC and other functionality beyond the basics.
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When you train super-users to troubleshoot beyond the basics and act independently when they can, you save your customers time, and you save your support teams time - and travel.
Most importantly, when you enable your customer to continue testing, you help reduce delays in patient care.
Over the years we've put together many experiences tailored to fit the needs of our clients ranging from start-up to established global diagnostics makers. Let us know what you're thinking. Chances are our team has put together something similar. And if not, we look forward to the challenge.
Over 30 years of experience in the diagnostics and medical device industry, guiding clients entering the market and routine clinical use.
We provide Regulatory Affairs, CRO Services, Quality Systems, and Marketing support for IVDs
Setup A CallBoost early adoption and test volume by providing performance verification support, including protocol training, data analysis, and summary reports.
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Asses your sites for installation, upcoming software updates.
Or, create a customized coordination campaign to improve satisfaction throughout those itchy product notifications or recall activities.
Over the years we've put together many experiences tailored to fit the needs of our clients ranging from start-ups to established global diagnostics makers. Let us know what you're thinking.
Suddenly you've got to contact many customers, explain important information, collect some details, and flag them for follow-up. This is what we're good at. Keep your sales team focused on their funnel. Deploy our team quickly when needed and your quality and regulatory team will thank you.
Over 30 years of experience in the diagnostics and medical device industry, guiding clients entering the market and routine clinical use.
We provide Regulatory Affairs, CRO Services, Quality Systems, and Marketing support for IVDs
Setup A Call