Call Center

Call Center Services

MDC Associates recognizes that quality customer support is key in today’s competitive market. Call Center services offered by MDC Associates are highly specialized.These services were developed specifically for companies, both large and small, in a variety of FDA regulated industries.

Call Center services offered by MDC Associates include, but are not limited to:

  • Technical support
  • Product training programs
  • Foreign language support
  • Order taking
  • Fulfillment such as reimbursements and replacements
  • Product information disbursement
  • Complaint handling, in compliance with FDA regulations

Call Center ServicesCase StudyTechnical SupportCase StudyTraining ProgramsCase Study

Companies partnering with MDC Associates can expect:

  • Higher quality services
  • Significant savings
  • Professional staff
  • Full-time support
  • Fully trained and effective personnel
  • Highly efficient service
  • Detailed analyses
  • 24/7 service
How an MDC
Call Center
can help you.

Read More >